Complaints

Grievance Redressal Portal - www.pgportal.gov.in

We will promptly acknowledge your complaints and within 30 working days of their receipt, provide final replies.

If you have any complaint of harassment in any matter like delay in sanction of Refund or Rebate Claims, delay in Finalisation of Brand Rates of Drawback or any demand of bribe by any officer in any matter, you are requested to send your complaint to the Commissioner or Additional Commissioner (P&V) whose personal email addresses and contact numbers are given below :